An individual is entitled to be informed by a data user whether personal data of which that individual is the data subject is being processed by or on behalf of the data user.
Upon payment of a prescribed fee, a requestor may make a data access request in writing to the data user for information of the data subject’s personal data that is being processed by or on behalf of the data user.
The data user has communicated to its customer a copy of the personal data in an intelligible form.
Subject to the rules and regulations given by the Regulator, a service provider is required to collect its customer’s personal information as a prevention of any possible money laundering and terrorism or funding illegal activities.
Customers are assured that all information collected by the company are strictly protected by its high level confidentiality certified software encryption.
In addition, customers are also protected under PDPA.
AntaraDuit is committed in the highest level of security practices, protecting its customer’s personal information by ensuring all information are fully secured from any kind of threat and fully secured by its robust Management Information System (MIS).
Customer information are only disclosed to authorised employees of the company, eliminating potential unauthorised accesses or sharing of customer personal information as stated in the company Privacy Statement.
On a case to case basis, customer’s personal information can be subjected for disclosure to only relevant authorised counterparties, such as the remittance provider company that provide such services as required by the Industry Regulator or any other authorised agencies as permitted by law or by any court order in complying the information collected.
Customer can easily obtain the currency available from the company website Online Order or Currency Converter. A list of available currencies will be displayed.
On a separate note, selective currencies might not be available at certain branches location of the company. The company will notify its customers if currencies are not available for online order at respective branches.